Northern Territory

Use these links to find practical support or services in the Northern Territory (NT), or to put you in touch with support groups.

Palliative Care Organisations	Department of Health  Phone (Top End): (08) 8922 7962 Phone (Central Australia): (08) 8951 6762 Palliative Care Australia. Phone: (02) 6232 0700
Carers Support and respite	Carers NT Healthdirect lists resources for those caring for others as well as information on respite care and residential care Myagedcare website has some helpful information for carers. Phone: 1800 200 422 For young carers: Young Carers Australia - Northern Territory Respite Care Carer Gateway provides an easy way to find respite service providers in your area.Phone: 1800 422 737 Commonwealth Home support Programme. Carer Gateway Australia has a Carer Counselling Program Freecall 1800 422 737, or go to the webpage and Request a Callback and they will ring you Myagedcare provides an overview of respite care and eligibility and assessment Freecall: 1800 200 422
Health Services	Aged Care Assessments The first step to access government-funded care services is to speak with My Aged Care services about arranging for an assessment by calling 1800 200 422. If you have been assessed and are ready to find a suitable local service provider visit Find a provider on the My Aged Care pages. Aged Care Guide has a list of respite services in your state Carers Australia: Information sheets on dealing with hospitals Health Complaints Commission Phone: 1800 004 474 GP helpline. For after-hours medical advice when you cannot access your usual GP, call the GP helpline on 1800 022 222 for assistance. Northern Territory Community Care Centres National Health Service Directory
Information and advice	Carer Gateway   Infoxchange Service Seeker Kids Help Line. Freecall: 1800 55 1800 Lifeline. Phone: 13 11 14  Mensline Australia. Phone: 1300 789 978 Northern Territory Legal Aid Commission Advance Care Planning Australia: Information on advance care planning
Equipment and supplies	Independent Living Centre. Freecall: 1300 885 886 National Disability Insurance Scheme (NDIS) In some cases the Australian government also funds payments to help with the cost of running medical equipment at home, such as a dialysis machine or an oxygen concentrator.
Transport and Travel	Alice Springs bus services Alice Springs Town Council Angel Flight Australia Coordinates non emergency flights for financially and medically needy people. Freecall: 1300 726 567 Australian Transport for the Disabled offers national car hire services which includes disabled access and self drive vehicles Darwin City Council National Public Toilet Map Patient Assistance Travel Scheme (NT) Public transport
Financial Assistance	Centrelink Carers' support and other payments Disability support pension Health care card Department of Veterans’ Affairs provides access to a range of services for veterans and war widow/widowers NT concession scheme and NT seniors recognition scheme
Help within your home	The Commonwealth Government funds a range of services for older Australians. You can find details at the myagedcare website. Home modification: Better Health Channel provides a checklist for use when considering home modifications Meals on Wheels
Complaints Process	The Complaint Line website provides guidance on how to make a complaint about health practitioners, with the details for each state, for AHPRA and provides links to other health professional associations. The Australian Government Aged Care Quality and Safety Commission site gives consumers guidance on how to lodge a complaint or raise a concern. This website links to the official online complaint lodgement form which allows the complainant to choose the level of privacy of the complaint.

Last updated 07 August 2020