No matter their diverse characteristics, life experiences, cultural background, gender, sexuality, sexual orientation or financial situation, every Australian has the right to have to their individual needs and expectations met without discrimination. For many, there remains a difficulty in accepting that older adults or those who are at end of life want intimacy and have sexuality needs. Nigel McGothigan, Director of Aged Care and Health Care Education from Australian Capital College discusses the tools put in place to support the aged care workforce to understand and be agile in addressing expectations and the complex and diverse care needs of the older person.